IEA Software, Inc.

IEA Software Knowledge Base - ID:59651

IEA Knowledge base

Emerald Billing (KB ID: 59651)

Jul 22 2014

While processing credit cards using I receive the error "error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed." What is causing this and how can the problem be corrected?

May 7 2018

To update Emerald root certificate database unzip

into 'cacerts' subfolder of main Emerald directory where Emerald was
installed on your Emerald server.

Once file has been unzipped into cacerts you will be able to process
transactions normally.