IEA Software, Inc.

IEA Software Knowledge Base - ID:57557

IEA Knowledge base

Air Marshal (KB ID: 57557)

Jul 31 2008

Air Marshals portal.log file continously reports the following error
[ERR]: portal::ses_usage_update: error getting entry IOCTL data from kernel
How can I correct this problem?

Sep 18 2008

This problem can also occur when using a 64-bit linux kernel with Air Marshal. To correct this problem you must upgrade your linux kernel to version 2.6.17 or later.

Jul 31 2008

Under general settings enable show advanced options. Next from RADIUS
Accounting / Accounting IP Table should be blank. If there is a value set
clear it, disable advanced options under general and click save
changes for the change to take effect.