IEA Software, Inc.

IEA Software Knowledge Base - ID:56428

IEA Knowledge base

Emerald Billing (KB ID: 56428)

Dec 21 2006

How come there is still an unpaid amount showing on an invoice even though the MBR has 0 or credit balance?

Dec 21 2006

Starting with Emerald 5 tax line item portions of invoices can only be paid with a payment option such as cash,check,cc,eft,prepaid card..etc. Tax line items can not be paid with credit adjustments or other forms of credit.

This is done to enable proper tracking of payments to taxes for reporting on monies receieved specifically for tax purposes.