IEA Software, Inc.

IEA Software Knowledge Base - ID:56049

IEA Knowledge base

Emerald (KB ID: 56049)

Dec 29 2005

When printing a report, the second window comes up, but nothing is displayed. There is also nothing logged in the Emerald log for a failed reports.

Dec 29 2005

Make sure your disk space on your Emerald partition is not full or close to full. Emerald temporarily writes the report to disk before sending it to the web browser and if there is not enough free space, the report creation will fail, resulting in a blank screen on the client side.